Published on Tuesday, 13 December 2016 at 12:00:00 AM

What to do in an emergency…

Before you hook into the water mains, call us on 13 13 75!

When a bushfire event starts and before you hook into the water supply system, tell us! Ring 13 13 75 (24 hours a day/7 days a week).

If we know where your crews are headed, we might be able to provide you with a better location where you can maintain pressure for longer OR we might be able to do something to our water supply system which will mean that we can keep it running for a fraction longer (HOWEVER there is no guarantee that we can prolong supply or pressure).

Hydrants

Location: if you are unsure where your hydrants are located, please contact DFES or our Operations Centre on 13 13 75 who will provide you with the exact geographical locations.

Testing: if you intend to test hydrants in your area, please let us know first (13 13 75). Often a side-effect of using the hydrants is that nearby residences receive discoloured water. If we’re aware of the exercise beforehand, we can ensure our operators are prepared and ready to respond to any complaints.

Broken hydrants: any issues with hydrants should be reported up through DFES. DFES will contact Water Corporation and a work order will be actioned immediately.

Reminder to residents in your Shire

Help us spread the word to people that they cannot rely on mains water in a bush fire when other critical infrastructure such as power has been damaged.

watercorporation.com.au                                    

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